How do I log in to the site?
How to log in?Is the login safe?Can I use someone else's Steam account or trade URL?Why is it important to provide the correct trade URL?Do I need to make my profile and inventory public?
Security and Steam trades
Is it safe to use TradeOnMarket?Where will I receive the purchased item?Why can't I see or accept the trade?What happens if a trade is reverted?
Market
What is TradeOnMarket?Which games are supported?How to buy a skin on TradeOnMarket?What happens after payment?Why did the item become unavailable?Why might skin prices differ from Steam?
Depositing funds
How to top up the balance?Is there a minimum deposit amount?Can I withdraw money from my balance?What to do if the payment failed?
Item status and delivery
How fast does the skin arrive after purchase?What to do if I didn't receive the skin?What do item statuses mean?
Feedback
Still have questions?

What to do if I found a bug or want to suggest an improvement?

We'd love to hear from you! Your feedback is what helps TradeOnMarket get better every day. Send all your suggestions and reports to our Support Service or write in our Telegram chat.

To help us resolve the issue faster, please include: a description of the problem, your Steam ID, the order ID, and screenshots of the error if available.

If you discover a critical vulnerability or a serious technical issue, we will definitely thank you with a reward!

Back to FAQNext question

What to do if I found a bug or want to suggest an improvement?

We'd love to hear from you! Your feedback is what helps TradeOnMarket get better every day. Send all your suggestions and reports to our Support Service or write in our Telegram chat.

To help us resolve the issue faster, please include: a description of the problem, your Steam ID, the order ID, and screenshots of the error if available.

If you discover a critical vulnerability or a serious technical issue, we will definitely thank you with a reward!